DESCRIPTION
Conflict resolution skills work in a range of fields, including business, law, healthcare, government and of course education. Conflict resolution skills understand the root causes and dynamics of conflict and they permit how to resolve disputes through reasoned negotiation. They are usefull to facilitate learning process, promoting inclusion processes and preventing phenomena of youth discomfort.
Conflict resolution skills should be a fundamental part of schools’s curriculum, discipline approach, and management style: studies have consistently found that the more conflict resolution techniques permeate the atmosphere and curriculum in schools, the greater the decrease in violence, bullism, behavioral disorders, improvement in classroom management, and enhancement of students’ social and emotional development.
Educational program
- Understanding Conflict and Cooperation
- Introduction to Negotiation
- Introduction to Mediation
- Skills Practicum
- Innovative approaches to teaching
- Types of conflict
- Main causes of the intrapersonal conflict at school
- Conflict management: methodological elements
- Principal trading techniques
- Listening as a tool in the mediation
- Conflict intrapersonal
- The interpersonal conflict
- The relational styles in the group
- The responses to frustration
- Discussion on individual experiences
- Case studies and exercises
- Role playing: Practice active listening exercise
The most fundamental benefit of peer mediation is that it effectively resolves student conflicts. Close to 90 percent of all mediation sessions result in an agreement that satisfies not only the parties, but teachers, administrators, and parents as well. And when students choose to end a conflict in mediation, it is resolved for good. This is because mediators encourage their peers to discuss all issues in dispute, not only the precipitating incidents. Even in cases where written agreements do not result, parties often learn enough about the situation to defuse their conflict.The course looks at conflict mediation from a social constructionist and appreciative perspective. Just as well as differences and disagreements can lead to conflicts and cause great destruction, they can also be a potential for growth and open up to new possibilities for change and development. The focus will be on giving you an ability to inquire into the good reasons of others and appreciate their perspective (even when you disagree). Furthermore it will train you in asking questions that reveal the patterns of the conflict as well as of the times where things worked better. This encourages the parties to act differently without feeling blamed, and relationships will be repaired.
The participant get a chance to practice inquiring into the good reasons of the parties and appreciating their perspective (even when he/she disagrees). Furthermore the participant will be trained in asking questions that reveal the patterns of the conflict as well as of the times where things worked better.
Contents and learning outputs
- Understanding Conflict and Cooperation
- Introduction to Negotiation
- Introduction to Mediation
- Innovative approaches to teaching
- Types of conflicts
- Main causes of the intrapersonal conflict at school
- Conflict management: methodological elements
- Principal trading techniques
- Listening as a tool in the mediation
- Conflict intrapersonal
- The interpersonal conflict
- The relational styles in the group
- The responses to frustration
- Communications skills
Learning objectives
- Solve and reduce stress levels and develop the necessary abilities to manage emotions
- Overcome anxiety within the classroom
- Create strategies on how to deal with and eliminate violent or aggressive behaviour.
- Understand the causes of physical and mental health issues within the teaching profession.
- Improve interpersonal relationships within the education environment.
- Identify limiting and negative beliefs and transform them into positive and supporting ones
- Analyse bullying, aggressive behaviour and violence, physical and verbal.
- Introducing new tools and resources to apply in the classroom to create well-being – Reduce early school leaving
- To identify and share good practices that can be implemented at local level
- To improve participants’ competence and performance in English
20/24/28/40 hours
Course location: Infol – Innovation Training Orientation and Employment
Site: Rome, Athens
Number of days of training: 5/6/7/10
Lesson time: 4 hours
Language of instruction: English , French, Turkish, Italian, Spanish,Bulgarian, Romanian.
Participation fee:send mail to [email protected]
Methodology
The course will combine theory input and discussion with analysis of practical incidents with the purpose of finding out different possible solutions. The methodology used is mainly content-based language instruction (communication through specific content).Text discussion, oral presentation and discussion, role-playing, self- and meta-reflection, debating and group interaction will be the strategies more frequently used.
- Active methodologies
- Role playing
- Simulations
- New technologies
- Visits/workshops in educational institutions as schools, universities, educational centers, and companies
Certificates
- Europass Mobility
- Certificate of Attendance
Upcoming sessions
Location: Roma
- Starting on 23.10.2023 – Ending on 27.10.2023
- Starting on 27.11.2023 – Ending on 01.12.2023
- Starting on 15.01.2024 – Ending on 19.01.2024
- Starting on 05.02.2024 – Ending on 09.02.2024
- Starting on 04.03.2024 – Ending on 08.03.2024
- Starting on 22.04.2024 – Ending on 26.04.2024
- Starting on 13.05.2024 – Ending on 17.05.2024
- Starting on 10.06.2024 – Ending on 14.06.2024
Location: Athens
- Starting on 09.10.2023 – Ending on 13.10.2023
- Starting on 29.01.2024 – Ending on 02.02.2024
- Starting on 08.04.2024 – Ending on 12.04.2024